I have a vodacom account which was decli...

Asked by Anonymous on 29-05-2014 12:52:14
Question posted in the Consumer Protection Law category relating to Western Cape
Question value: R 0.00

I have a vodacom account which was declined from being included in my Debt Review in April of last year.
I was then contacted by vodacom & advised that my outstanding balance is now the full value of the contract's remaining period which amounts to about R12 000.00

Is there any way for me to dispute this amount considering that I will have had no use of the services which had been included in the contract terms?

I know that the new CPA states that the cancellation fees should be within reasonable limts.

I was retrenched prior to going under debt review but at the time of going under debt review my account was only 3 months in arrears.

Your response would be greatly appreciates.

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